Original arrived but the panel didn’t light up blue, and was impossible to read. However, after messaging seller & sending a short video the seller straight away offered a replacement. Fabulous heater, so quiet & quick to heat a large homette loungeroom. Love the thermostat! No need to keep turn off & on like my last oil heater. Perfect for rental property… can move to other room or mount on wall. No castors to roll though… instructions use the word “castor” installation, but it’s just 2 x screw in stands. Looks like a black flat screen tv. So great to have a remove to use, although the rubber buttons don’t light up and is hard to see which buttons does what… but once used you know the sequence. Fabulous price for a great heater!